BASICS Scotland are committed to respecting and protecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to admin@basics-scotland.org.uk or by writing to BASICS Scotland, Sandpiper House, Aberuthven Enterprise Park, Main Road, Aberuthven, PH3 1EL. Alternatively, you can telephone 01764 663671.
Who are we?
We’re BASICS Scotland, a charity dedicated to providing pre-hospital and emergency medicine training to health professionals in the remote and rural areas of Scotland. BASICS Scotland is a registered charity (SCO30189) and company limited by guarantee (SC226924). The registered address is BASICS Scotland, Sandpiper House, Aberuthven Enterprise Park, Main Road, Aberuthven, PH3 1EL. BASICS Scotland comprises of an office in Aberuthven with an admin staff of around 10 people as well as over 100 BASICS Scotland instructors around the country who help deliver our courses. We also have a network of BASICS Responders who work closely with BASICS Scotland, the Scottish Ambulance Service and the Sandpiper Trust to provide immediate medical care.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about upcoming courses, complete an application form or sign up to our mailing list.
What type of information is collected from you?
This depends on the type of involvement you have with BASICS Scotland. Below is a breakdown of the different types of services we provide, what information is collected and what we do with this information. We collect and retain the minimum amount of information to perform a specific task.
Courses
Courses provided by BASICS Scotland include Face-to-Face, Tele-education, Portfolio Project and online E-Learning. Some of the courses you may attend will require us to share this information with either the Edinburgh Royal College of Surgeons, ALSG or your employer. This is solely to ensure you are credited and certificated on the courses that are licensed and governed by these organisations or to assist with processing of payment for course places funded by your employer.
The personal information we collect will include your name, address, email address, contact telephone number and any relevant governing body registration numbers. This information will be retained on our systems for future reference, confirmation of attendance/certification, to allow us to contact you in future about any courses that we think may be of interest to you or if you are due to be re-certified for a particular course. This information will also allow us to provide you with a record of any training you may have carried out with BASICS Scotland.
Membership
Membership information is not shared with any other organisations and is retained for the use of BASICS Scotland only.
The personal information we collect will include your name, address, email address, contact telephone number and any relevant governing body registration numbers.
BASICS Scotland Responders
To effectively support and maintain our responder network we need to hold more detailed personal information. As we work closely with the Sandpiper Trust who supply the equipment to our responders we do share this information with them. We also share this information with the Scottish Ambulance Service who are responsible for the tasking of our responders. This information is required to be held for all active responders.
BASICS Scotland Instructors
We hold personal contact information on all past and present BASICS Scotland instructors. This allows us to effectively identify and contact suitable instructors for any courses that we may be running. Along with personal information, we also retain a record of all courses that instructors have attended and their current status of qualifications.
Volunteer Casualties
If you have registered with us to be a volunteer casualty on our courses, we retain your personal contact information so that we can contact you regarding any future courses that you may be interested in attending as a casualty. If you would like your details removed from our database please contact: courses@basics-scotland.org.uk or admin@basics-scotland.org.uk
This information is retained solely to enable us to contact you regarding any courses you may want to help out on. We will not send you out any marketing materials.
Online Payments
When placing an order / booking through the BASICS Scotland website we retain only the personal information required to process the order / booking. If you make a payment through our online shop your card information is not processed or held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. We use Sagepay for online transactions and ensure we meet all their requirements for compliance and security.
How is your information used?
We may use your information to:
- contact you regarding upcoming courses you may be interested in;
- coordinate and deliver training opportunities suited to your area;
- process orders that you have submitted through our online shop;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you;
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We do not use any third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. Please be reassured that we will not release your information to third parties unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality and reliable products and services designed to meet your needs.
When you are using our secure online shop, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about upcoming events and opportunities, then we can remove you from our mailing list. Please note that this is the primary method that we use to contact our members, instructors, responders and any other relevant party with information regarding upcoming events, updates to our app and general information about the business etc.
We will not contact you for marketing purposes by phone, text message or post unless you have given your prior consent and specifically ask for that. You can change your marketing preferences at any time by contacting us by email: admin@basics-scotland.org.uk or telephone on 01764 663671.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: admin@basics-scotland.org.uk, or write to us at: BASICS Scotland, Sandpiper House, Aberuthven Enterprise Park, Main Road, Aberuthven, PH3 1EL. Alternatively, you can telephone 01764 663671.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’
Like many other websites, the BASICS Scotland website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in April 2018.