Patient Privacy Notice

This privacy notice tells you what to expect us to do with your personal information when
you are a patient attended by a BASICS Scotland responder.

BASICS SCOTLAND CONTACT DETAILS
Post: Sandpiper House, Maidenplain Place, Aberuthven Enterprise Park, Aberuthven, Perthshire, PH3 1EL
Telephone: 01764 663671
Email: admin@basics-scotland.org.uk

WHAT INFORMATION WE COLLECT, USE, AND WHY
Patient health and wellbeing

We collect or use the following personal information as part of managing patient health and wellbeing:

• Health and wellbeing information specific to an incident

LAWFUL BASES AND DATA PROTECTION RIGHTS

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal
information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below.
You can find out more about your data protection rights and the exemptions which may apply on the
ICO’s website:

• Your right of access – You have the right to ask us for copies of your personal information. You
  can request other information such as details about where we get personal information from and
  who we share personal information with. There are some exemptions which means you may not
  receive all the information you ask for. Read more about the right of access.
• Your right to rectification – You have the right to ask us to correct or delete personal information
  you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure – You have the right to ask us to delete your personal information. Read
  more about the right to erasure.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your
  personal information. Read more about the right to restriction of processing.
• Your right to object to processing – You have the right to object to the processing of your
  personal data.Read more about the right to object to processing.
• Your right to data portability – You have the right to ask that we transfer the personal
  information you gave us to another organisation, or to you. Read more about the right to data
  portability.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to
  withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request we must respond to you without undue delay and in any event within one month.
To make a data protection rights request please contact us using the contact details at the top of this
privacy notice.

Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information as part of managing patient health and wellbeing are:

• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
• Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
• Public task – we have to collect or use your information to carry out a task laid down in law, which the law intends to be performed by an organisation such as ours. All of your data protection rights may apply, except the right to erasure and the right to portability.

WHERE WE GET PERSONAL INFORMATION FROM
We collect your information from the following places:

• BASICS Scotland responders – Patient Report Forms

Type of record	Retention Period
Adult Patient Report Forms:	7 years post incident
Paediatric Patient Report Forms	25 years post incident

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above

WHO WE SHARE INFORMATION WITH
In some circumstances, we may share information with the following organisations:

• Scottish Ambulance Service
• NHS Scotland

HOW TO COMPLAIN

If you have any concerns about our use of your personal data, you can make a complaint to us using the
contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complain